Sigma Office
Corporate Social Responsibility
Corporate Social Responsibility
At Sigma Office Ltd, we believe being a responsible business means more than simply providing reliable IT support.
As a local business, we have a responsibility to our customers, our team, our community and the environment. We want to make a positive difference through the way we operate, the organisations we support and the skills and experience we can offer to others.
Our Corporate Social Responsibility (CSR) approach focuses on four key areas:
- Supporting our customers
- Protecting the environment
- Supporting our local community
- Operating ethically and responsibly
Supporting Our Customers
Our customers trust us with an important part of their businesses – their technology and data.
We take that responsibility seriously.
We aim to provide reliable, honest and professional IT support while helping our customers protect their businesses from cyber threats, data loss and unnecessary disruption.
This includes helping businesses:
- Keep their computers and systems secure and up to date.
- Protect their data through appropriate backup and security measures.
- Improve their cyber security and reduce unnecessary risks.
- Make informed decisions when purchasing or replacing technology.
- Get more life from existing equipment where it remains suitable and secure.
- Understand and work towards recognised cyber security standards such as Cyber Essentials.
Our aim is not simply to fix problems when something goes wrong. We want to help our customers prevent problems wherever possible and make better long-term decisions about their IT.
Protecting the Environment
Technology has an environmental impact, and we believe IT companies have a responsibility to help reduce unnecessary electronic waste.
Where practical, we will always consider whether equipment can be repaired, upgraded or given a longer useful life before recommending replacement.
We encourage responsible use and disposal of IT equipment and work with our customers to help them make sensible decisions about their technology.
We also increasingly use remote support and monitoring where appropriate. This allows many IT problems to be resolved without unnecessary travel while still providing customers with the support they need.
As our business develops, we will continue looking for practical ways to reduce waste and improve our environmental impact.
Supporting Our Community
Sigma Office is a local business, and we believe strongly in supporting the communities around us.
Where possible, we give our time, expertise and financial support to local charities, organisations, schools and community initiatives.
Some of the ways we have supported our community include:
- Sponsoring our local postman as he completed the London Marathon to raise money for charity.
- Donating our IT services to a charity auction in support of St Mary’s Church, Stotfold, helping to raise funds for the local community.
- Attending local school careers events to talk to students about careers in IT, cyber security and technology.
- Offering annual work experience placements to local students, giving them an opportunity to gain hands-on experience within the IT industry.
We continue to look for opportunities where Sigma Office and our team can make a positive contribution to our local community.
Our Chosen Charity – Future Living
We are proud to have chosen Future Living as Sigma Office Ltd’s supported charity.
Future Living provides vital support to people affected by domestic abuse, helping individuals and families rebuild their lives in a safe and supportive environment.
We wanted our support to be more than simply displaying a charity logo. Our aim is to build a long-term relationship with Future Living and support them in practical ways where we can make a genuine difference.
As part of our commitment, Sigma Office Ltd:
- Makes a monthly financial donation to help support the charity and the important work they do.
- Gets involved with Future Living events and fundraising activities wherever possible.
- Provides free IT health checks and servicing for their computer systems, helping to keep their technology reliable, secure and running efficiently.
- Helps raise awareness of Future Living and the valuable work they do through our business and professional network.
Supporting Future Living allows us to contribute not only financially, but also through our time, technical knowledge and experience.
As a local IT company, we believe one of the most valuable ways we can help is by using the skills we already have to support an organisation that makes such an important difference within our community.
We are proud to support Future Living and look forward to continuing to develop our partnership with them.
For more information on the charity click on the link below
Operating Ethically and Responsibly
We believe responsible business starts with treating people fairly and doing what we say we are going to do.
We aim to build long-term relationships with our customers rather than focusing on short-term sales.
Our approach is based around:
- Honesty and transparency.
- Treating customers, suppliers and colleagues with respect.
- Protecting customer information and confidential data.
- Providing appropriate advice based on what our customers genuinely need.
- Maintaining high professional and technical standards.
- Taking cyber security and data protection seriously.
- Supporting local businesses and organisations wherever practical.
We believe trust has to be earned, and we work hard to maintain the relationships we have built with our customers and the wider community.
Investing in the Next Generation
Technology and cyber security skills are becoming increasingly important, and we want to encourage young people to consider careers within the IT industry.
We support this by attending school careers events and offering work experience opportunities to local students.
Giving young people the opportunity to spend time in a real IT business allows them to see what working in the technology sector is actually like, ask questions and gain practical experience.
Where possible, we will continue to provide these opportunities and share our experience with the next generation.
Our Ongoing Commitment
Corporate Social Responsibility is not something we see as a box-ticking exercise.
It is about how we operate as a business, how we treat people and how we use our position, resources and expertise to make a positive difference.
As Sigma Office continues to grow, we intend to develop our CSR commitments alongside the business and look for new opportunities to support our customers, our community, local organisations and our chosen charity.
Sigma Office Ltd – Local IT support with a commitment to our customers and our community.